Our Aim
Supply sound, blowhole-free castings that meet agreed customer requirements.
-->
At Alert Engineering Works, quality guides how we manufacture pressure, gravity and sand-cast components, dies and patterns for sand castings. We are committed to meeting customer requirements and providing prompt service through capable people, controlled processes and continual improvement.
Supply sound, blowhole-free castings that meet agreed customer requirements.
Be the best die caster through dependable quality and customer-focused service.
Improve products, processes and systems, adopt appropriate technology, and strengthen employee skills through regular training.
We track these measurable objectives to support customer satisfaction.
| No. | Quality Objective | Target |
|---|---|---|
| 1 | On-time delivery | 95% |
| 2 | Overall rejection (customer complaints and internal rejection) | 01% |
| 3 | Respond to customer complaints within 24 working hours | 100% |
We review our quality objectives and work together to improve the consistency of our products, processes and service.
Learn more about the checks that support our foundry processes.
Explore Foundry Quality Control